Refund policy

✨Refund policy. Refund & Return Policy

At Amairavibes, we carefully inspect every order before dispatch to ensure that you receive your product in the best possible condition. We want you to shop with confidence and have a smooth experience with us.

1. Returns & Refunds

Amairavibes does not offer refunds or returns for change of mind, incorrect choice, or personal preference.

However, if you receive a product that is damaged, defective, incorrect, or significantly different from what you ordered, we are happy to assist with a replacement or store credit, subject to verification.

2. Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

    Your order number

    Clear photographs of the product

    Clear photographs of the packaging

    An unboxing video, if available

Our team will review the submitted information and determine the appropriate resolution.

3. Wrong Product Received

If you receive a product different from the one you ordered, please contact us within 48 hours of delivery with your order details and photographs of the received product.

If the issue is verified, Amairavibes will arrange an appropriate replacement.

4. Replacement

Replacement is available only for products that are confirmed to be damaged, defective, or incorrectly delivered.

The replacement product will be subject to availability. If the exact product is unavailable, Amairavibes may offer store credit of the applicable order value instead.

5. Store Credit

Where a replacement cannot be provided, eligible customers may receive store credit that can be used toward a future Amairavibes purchase.

Store credit is non-transferable and cannot be exchanged for cash.

6. Non-Eligible Cases

Returns, replacements, or store credit will generally not be provided for:

    Change of mind

    Wrong size or color selected by the customer

    Normal wear and tear

    Damage caused after delivery

    Improper use or care of the product

    Minor variations in color, texture, or finish that can naturally occur

    Products that have been used, washed, altered, or damaged by the customer

7. Cancellation

Orders may be cancelled only before they are processed or shipped. Once an order has been shipped, cancellation may no longer be possible.

8. How to Contact Us

For any return, replacement, or product-related concern, please contact our customer care team with your order number and relevant details.

Customer Care Hours:

Monday – Saturday 

10:00 AM – 6:00 PM

We are committed to handling every genuine concern fairly and providing the best possible solution.

Thank you for choosing 

Amairavibes

Your trust means everything to us.

• Need Help?

For returns, exchanges, damaged products or order-related assistance, please contact:

Brand: Amairavibes
WhatsApp / Phone: +91 9988949797
Email: Amairavibess@gmail.com
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
Address: Amairavibes, Tricity Plaza, Peer Muchalla Road, Adjoining Sector 20, Panchkula, Sanauli, Punjab – 140603, India